[For English, see below]
Almindelige Betingelser
Leverandør: Treasure Hunts, Sydkærsvej 61, 2650 Hvidovre, CVR 35962522 (Treasure Hunts)
1. Bestilling og bekræftelse
Disse salgsbetingelser finder anvendelse for ethvert arrangement afholdt af Treasure Hunts eller virksomhedens samarbejdspartnere og selv-guidede ture bestilt hos Treasure Hunt.
En skattejagt betragtes som endeligt bekræftet, når kunden skriftligt har accepteret tilbuddet inden for den angivne frist.
Ordrebekræftelsen er kundens måde at dokumentere aftalen på, så husk at opbevare den indtil skattejagten er afholdt.
2. Betaling
Prisen fremgår af tilbud og faktura.
Fakturaen skal betales senest 7 dage før afholdelse af skattejagten.
3. Afbestilling og annullation
3a. For skræddersyede (customised/personalised) skattejagter gælder følgende afbestillingsbetingelser:
Afbestilling kan ske uden omkostninger indtil 4 uger før arrangementets afholdelse.
Ved afbestilling mellem 4 og 1 uge før arrangementet opkræves 50 % af det aftalte beløb, da en væsentlig del af skattejagten allerede vil være under udvikling.
Ved afbestilling mindre end 1 uge før arrangementet faktureres 100 % af det aftalte beløb, da skattejagten på dette tidspunkt vil være fuldt udarbejdet og klar til afholdelse.
3b. For standard (ready-to-go) skattejagter gælder følgende afbestillingsbetingelser:
Afbestilling kan ske uden opkrævning indtil 2 uger før arrangementet.
Ved afbestilling mellem 2 og 1 uge før opkræves 50 % af det aftalte beløb.
Ved afbestilling mindre end 1 uge før faktureres 100 % af det aftalte beløb.
3c. Annullation
Treasure Hunts kan aflyse afholdelse af en skattejagt, såfremt afholdelse skønnes at være farlig eller i øvrigt uhensigtsmæssigt, herunder på grund af vejrforhold, deltagernes sundheds- eller anden tilstand mv.
4. Begreber til skræddersyede skattejagter
Ved skræddersyede skattejagter skal kunden indsende en liste med relevante begreber senest 3 uger før afholdelse.
Indsendes via følgende link: https://bit.ly/OrderFormB2B
Hvis denne frist ikke overholdes, vil der i stedet blive anvendt generelle tekster og løsningsord frem for firmaspecifikke.
5. Vejrforhold
Skattejagten afholdes uanset vejrforhold, medmindre ekstreme omstændigheder gør det uforsvarligt. Det anbefales, at deltagerne klæder sig på efter vejret.
6. Ansvar
Treasure Hunts er ikke ansvarlig for forsinkelser eller aflysninger forårsaget af force majeure, herunder men ikke begrænset til ekstremt vejr, strejker, naturkatastrofer eller andre uforudsete hændelser.
Deltagerne er forpligtet til at overholde alle gældende færdselsregler og anvisninger under skattejagten.
Al deltagelse i Treasure Hunts aktiviteter er på eget ansvar og alle deltagere er selv ansvarlige for at være dækket af egen ulykkes- og ansvarsforsikring.
Såfremt en virksomhed, forening eller anden juridisk enhed har booket en ydelser og nogle af dennes personale, medlemmer mv. gør krav gældende mod Treasure Hunts skal kunden friholde Treasure Hunts for ethvert ansvar med mindre ansvaret er pådraget ved forsæt eller grov uagtsomhed.
Treasure Hunts kunder skal sørge for, at deltagerne på skattejagter overholder færdselsreglerne og anden relevant lovgivning, og Treasure Hunts har intet ansvar for lovovertrædelser.
Treasure Hunts opfordrer til, at der ikke nydes alkohol under skattejagten.
7. Brug af anmeldelse og logo til markedsføring
Kunden giver Treasure Hunts tilladelse til at anvende deres anmeldelse(r) og logo til markedsføring og på treasurehunts.dk.
8. Klager
Hvis du vil klage over dit køb, skal du rette henvendelse til os
Treasure Hunts, Sydkærsvej 61, 2650 Hvidovre
Telefon: 5036 2000
Mail: info@treasurehunts.dk
9. Privatlivspolitik
Vi videresælger ikke personlige oplysninger og videregiver ikke dine personlige oplysninger til andre. De er kun registreret i vores kundekartotek. Vi foretager registreringen af dine personoplysninger med det formål at kunne levere oplevelsen til dig og anses som dataansvarlige for den data, du afgiver. Du kan til enhver tid få slettet dine oplysninger.
I øvrigt henvises der til vores privatlivspolitik her.
General Terms and Conditions
Supplier: Treasure Hunts, Sydkærsvej 61, 2650 Hvidovre, CVR 35962522 (Treasure Hunts)
1. Order and Confirmation
These terms and conditions apply to any event organised by Treasure Hunts or its partners, as well as self-guided tours booked with Treasure Hunts.
A treasure hunt is considered ordered, once the customer has accepted the offer in writing within the specified deadline.
The order confirmation serves as the customer's documentation of the agreement, so please retain it until the treasure hunt has taken place.
2. Payment
The price is stated in the offer and invoice.
The invoice must be paid no later than 7 days before the scheduled treasure hunt.
3. Cancellation and Termination
3a. For customised and personalised treasure hunts, the following cancellation terms apply:
Cancellations are free of charge up to 4 weeks before the event.
Cancellations between 4 and 1 week before the event will incur a fee of 50% of the agreed amount, as a significant part of the treasure hunt will already be under development.
Cancellations less than 1 week before the event will be charged 100% of the agreed amount, as the treasure hunt will be fully developed and ready for execution.
3b. For standard, ready-to-go treasure hunts, the following cancellation terms apply:
Cancellations are free of charge up to 2 weeks before the event.
Cancellations between 2 and 1 week before the event will incur a fee of 50% of the agreed amount.
Cancellations less than 1 week before the event will be charged 100% of the agreed amount.
3c. Cancellation
Treasure Hunts may cancel an event if its execution is deemed dangerous or otherwise impractical, including due to weather conditions, participants' health, or other circumstances.
4. Terms for Customised and Personalised Treasure Hunts
For customised and personalised treasure hunts, the customer must submit a list of relevant terms, numbers, quotes or concepts no later than 3 weeks before the event.
Submit via the following link: https://bit.ly/OrderFormB2B
If this deadline is not met, general information and solution words will be used instead of company-specific ones.
5. Weather Conditions
Treasure hunts take place regardless of weather conditions unless extreme circumstances make it unsafe. Participants are advised to dress appropriately for the weather.
6. Liability
Treasure Hunts is not responsible for delays or cancellations caused by force majeure, including but not limited to extreme weather, strikes, natural disasters, or other unforeseen events.
Participants must comply with all applicable traffic regulations and instructions during the treasure hunt.
Participation in Treasure Hunts activities is at the participants' own risk, and all participants are responsible for having their own accident and liability insurance.
If a company, organisation, or other legal entity has booked a service and its employees or members make claims against Treasure Hunts, the customer must indemnify Treasure Hunts unless liability is incurred through intent or gross negligence.
Treasure Hunts' customers must ensure that participants in treasure hunts comply with traffic regulations and other relevant laws. Treasure Hunts is not responsible for any legal violations.
Treasure Hunts recommends that no alcohol is consumed during the treasure hunt.
7. Use of Reviews and Logos for Marketing
The customer grants Treasure Hunts permission to use their review(s) and logo for marketing purposes and on treasurehunts.dk.
8. Complaints
If you wish to make a complaint about your purchase, please contact us at:
Treasure Hunts, Sydkærsvej 61, 2650 Hvidovre
Phone: +45 5036 2000
Email: info@treasurehunts.dk
9. Privacy Policy
We do not resell or share personal data with third parties. Your personal data is only registered in our customer database. We register your personal information to provide you with the experience and are considered data controllers for the data you provide. You may request the deletion of your data at any time.
For further details, please refer to our privacy policy here.