Frequently Asked Questions

Wondering About Something? Here are some common questions and answers.

Can I get a custom version?

Absolutely. We create custom treasure hunts for weddings, corporate events, onboarding, conferences, birthdays, and school activities. The experiences can be fully customised to your themes, goals and audience. Just tell us your theme or idea and we’ll design a unique hunt for you! Contact us for more information.
What if it rains?

The hunt continues! Rain is no problem, just bring a raincoat or umbrella. In case of heavy rain or bad weather, you’re welcome to postpone your City Hunt and return later or another day.
Are the hunts accessible?

Our self-guided hunts are fully accessible. The routes are flat and stair-free, making them suitable for wheelchairs, prams and those with limited mobility. However, typical urban features such as cobblestones, kerbs and uneven pavements may occur along the way. The activities takes place outdoors in public spaces and cover about 5 km, so anyone comfortable with that distance is welcome to join.
Do I need a phone or internet?

No. Our treasure hunts are designed to be enjoyed without the need for smartphones or internet connectivity. No need to worry about your battery, internet connection and roaming fees. Just focus on the moment, connect with your team and enjoy a screen-free experience in the heart of the city.
Still got questions?

Contact us! We are always happy to help you plan your Copenhagen Treasure Hunt and look forward to hearing from you. Email: info@treasurehunts.dk Phone: +45 5036 2000
Who are the hunts suitable for?

We have hunts for adults, families, teenagers, tourists, schools, birthdays, hen parties and stag dues. Do you need a hunt for a special occasion? Just write us!
How to use a Copenhagen Card?

As a Copenhagen Card holder, you can pick up a free City Hunt from Copenhagen Visitor Service. Please check their opening hours before your visit.
What should I bring?

Bring comfortable shoes, your curiosity and maybe a bottle of water.
Where can I pick up my City Hunt?

Pick up your City Hunt right in the city centre, just a short walk from Copenhagen Central Station. Option A – For online purchases After booking your City Hunt online, you can collect your kit at the souvenir shop C. G. Nordic. Address: Vesterbrogade 6D Check their opening hours here. Option B - For Copenhagen Card holders If you have a Copenhagen Card, you can collect your kit from Copenhagen Visitor Service. Address: Vesterbrogade 4B Check their opening hours here. From both locations, it’s just a short walk to Tivoli, where the self-guided tour starts.
When can we do the hunts?

Anytime you like! All of our self-guided treasure hunts in Copenhagen (City Hunt, Hen Party Hunt and Stag Do Hunt) can be started, played and paused whenever you like and played at your own pace. For the best experience, we recommend doing it during daylight hours, as some clues and details can be hard to spot after dark.